Our agency ensures seamless coordination and reliable support for every port call, prioritizing efficiency, compliance, and vessel turnaround time. Our core services include:
• Owner Protective Agency (OPA) Services Acting solely in the owner’s interest to oversee and protect their rights during port operations.
• Port Call Coordination & Management Comprehensive handling of port clearance, documentation, berthing, and operational scheduling.
• Husbandry Services Complete husbandry support including crew handling, provisions, cash delivery, and local coordination.
• Crew Change Assistance End-to-end support for safe and timely embarkation/disembarkation, visa processing, transport, and accommodation.
• Cash to Master (CTM) Delivery) Secure and timely cash delivery on board with full transparency and documentation.
• Medical Assistance for Crew Immediate response for medical emergencies, check-ups, hospitalization, and repatriation logistics.
• Waste Management We provide comprehensive waste management solutions tailored to international maritime standards, ensuring vessels remain compliant with MARPOL regulations and local port authority requirements.
We ensure safe, efficient, and timely marine transportation and logistical support tailored to vessel and crew needs. Our services include:
• Launch & Shore Transfer Services Reliable transfer of personnel, spares, provisions, and documents between vessel and shore.
• Fendering Solutions Supply and deployment of fenders for vessel berthing safety, including Yokohama-type pneumatic fenders.
• Lighter, Barge & Boat Arrangements Coordinated supply of barges, lighters, and small crafts for cargo operations and support services.
• Deep Sea Pilotage Arrangements Certified pilot arrangements for anchorage movements, off-port limits (OPL), and channel navigation.
• Bunker & Fresh Water Supply Quality-controlled marine fuel and potable water supply, coordinated with local authorities and vendors.
• Heavy Equipment Supply We offer a comprehensive range of heavy equipment solutions to support port operations, marine logistics, construction, and industrial projects.
• Heavy Transport Services We provide reliable and efficient heavy transport solutions for all types of cargo across ports, yards, and inland destinations. Our modern fleet includes a range of trucks, trailers, and specialized equipment capable of handling oversized, heavy, and sensitive loads with precision and care.
We provide streamlined, secure, and timely cargo operations and equipment solutions to support vessel performance and compliance. Our services include:
• Ship Spares Clearance (Import/Export) Fast-track customs clearance and delivery of ship spares, tools, and critical components to vessel or warehouse.
• Customs Clearance & Documentation Full handling of customs formalities for all marine-related cargo, ensuring regulatory compliance and minimal delay.
• Supplies & Technical Stores Support Provision of bonded, technical, and consumable stores tailored to the vessel’s specifications and class requirements.
• Hull/Tank Cleaning & Maintenance Professional cleaning services for hulls, ballast tanks, fuel tanks, and other confined spaces using compliant methods.
• Heavy Equipment Solutions (e.g., Grab, Crane, etc.) Rental, supply, and on-site operation of marine and port equipment including grabs, cranes, and lifting gear.
• Stevedoring & Terminal Logistics We offer comprehensive Stevedoring & Terminal Logistics services designed to ensure the safe, efficient, and timely handling of all types of cargo.
We offer strategic support for vessel administration, transition, and regulatory compliance throughout its operational lifecycle. Our services include:
• Vessel Management & Change of Ownership Coordination of ownership transfers, flag changes, re-registration, and associated legal and operational formalities.
• Sale & Purchase Assistance Facilitation of vessel sale and acquisition processes, including documentation, inspection coordination, and port formalities.
• Survey & Inspection Services Arrangement of third-party and class-approved surveys and inspections for condition assessment, valuation, and compliance.
• Disbursement Account (DA) Management Transparent and efficient management of disbursement accounts, ensuring cost control and timely reporting.
Our detailed understanding of the region combined with our experienced teams in each location enable us to offer flexible agency solutions to our clients and deliver new business.
• Value-Added Solutions: We understand that exceptional situations require exceptional support. Our Special Services are designed to respond quickly and with care to sensitive or urgent maritime needs:
• Repatriation of Deceased Crew Members Compassionate, respectful, and compliant handling of deceased seafarers, including documentation, embalming, and coordination with embassies and families.
• Emergency Medical Evacuation & Support Immediate medevac arrangements and coordination with hospitals for urgent treatment and follow-up care.
• All Other Master/Owner/Client-Requested Services On-demand, case-specific solutions tailored to the unique requirements of the vessel, owner, or crew including urgent logistics, technical support, and regulatory liaison.
